Warranty

Our goal is to provide you with nothing but the best, so it’s our hope that you’ll never need to return anything to us. However if you should, here are our guidelines for accepting returns.

For Physical Goods

(Apparel, Drinkware, Home Accessories, Etc.)
 

We fully stand behind all of our products, so we’re proud to offer you a lifetime guarantee on our physical goods.  If at any time you are unsatisfied with any of our physical goods for any reason,  please contact us by email (contact@jlouis.com); by phone (516-847-4707); or by postal mail (1 West Street Farmingdale New York 11735) and we’ll work with you to make it right, whether that means offering you a full refund, or shipping you out a replacement item at our cost.

For Digital Goods

(Website Design, Mobile Apps, Website Hosting, Email Subscription, Social Media Marketing, Etc.)
 

Since these items are digital, we can’t necessarily offer you to ‘return’ them, but what we can do is make it right for you no matter what.

If at any point you are unhappy with the quality of our service, please contact us by email (contact@jlouis.com); by phone (516-847-4707); or by postal mail (1 West Street Farmingdale New York 11735) and we’ll work with you to make it right, no matter what.

We promise to do what it takes to make you happy.